I only heard great things about this clean balm so I wanted to try it, too. :) The packaging is cute and the balm comes with a spatula which keeps it sanitizing. The scent is really heavy and I don't like it but that is the only "bad" thing about this product. The balm does a great job and even removes waterproof make-up! It is gentle and the skin feels soft after using it. There is no need for double cleansing because this clean balm removes everything! :-O I am delighted with this product and enjoy using it.