This gently balm really helped my skin out. I have been searching around for cleanser that doesn't strip me out and I gave this a try after reading the reviews. The only small problem I have is the packaging. It can be quite messy to handle the balm in my opinion. Some people will complain about the floral smell but I don't really see a big of an issue. It goes away after a few seconds. I would highly rec. this to people with sensitive skin!