At first I thought this product doesn’t do much, but I diligently kept applying it every night. After forgetting to put it once I noticed a difference next morning. My lips became dry and cracked, so it turns out this product really works. It has a pleasant consistency and a nice smell which reminds me of bubble gum. It comes with a small spatula with rubbery end and matching case, so it won’t get dirty – a very good idea.