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Enquiry Regarding Order Status

Posted by eugeniya9028071(ip:)

Date 2020-05-11 23:07:07

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Greetings,

I am writing regarding my order No. 20200423-0003575. I am trying to track it, and no info is found in the system, though I tracked it before, and I saw that it already arrived in the US. Does that mean it got lost?

Thank you.

Regards,

Evgeniya

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Posted by raindrop

Date 2020-05-14 07:11:51

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Hi Evgeniya, I don't work with Jolse but am a customer like you. If you want to ask the Jolse team regarding your order, it's best to not ask a question here, since this section is for Reviews only. They might not see your question here. You can email them at cs.jolse@gmail.com, which is their customer service email. In my experience, they reply pretty fast, in about 1-2 days or less. I think 1:1 query method in their Contact page at the bottom of the website is even faster. Good luck with your order, I hope it gets found! :)